AED 200 is the only fee you pay before you know your price, and it comes back to you if you proceed. The myth worth correcting is that maintenance pricing in Dubai has to be vague. It does not, when the contractor has actually inspected the property first.
Honest maintenance pricing in Dubai. Fixed quotes after inspection, the AED 200 refundable inspection fee explained, and how contract prices are set. Call +971
Before quoting an annual contract or any significant repair, we inspect the property. The inspection costs AED 200. It is refundable against your first annual contract payment, so if you take the AMC, the fee effectively disappears. If you do not proceed, you still receive the inspection report with photographs, and you keep it. We charge this fee because a real inspection takes a technician's time and produces a document with value. Suppliers who quote free over the phone are guessing, and the guess is corrected later on your invoice. Our approach puts the cost of accuracy up front and then removes it when it does its job.
A quote states the work, the price, and what is excluded, in writing. Annual contract pricing is built from what the inspection counted: AC units and their type, bathrooms and heaters, electrical panels, and any plant such as pumps. Reactive and repair work is quoted from diagnosed findings, with photographs of the fault attached. What you approve is what you pay. If we open a wall and find something unexpected, we stop, photograph it, and quote the difference before continuing. The reason is simple: a customer who cannot see inside the equipment cannot judge a variable price. A fixed price with evidence transfers the risk of the unknown to us, where it belongs.
Annual contracts cover preventive visits, consumables and minor in-scope repairs. They do not cover major replacements: compressors, water heaters, pumps, rewiring, or ductwork replacement. Some competitors bury allowance for these into inflated annual prices. We separate them, because you should not prepay for a compressor you may never need. When a major repair arises, you receive a fixed quote and decide. Contract customers may receive discounted labour on quoted repairs, agreed in the contract. Our position is that predictable maintenance and unpredictable repairs are different purchases, and pricing them together only benefits the supplier.
Invoices reference the report for the work carried out, so nothing appears on an invoice that is not documented in a report with photographs. Contract payments follow the schedule in the agreement. For board-facing customers, this structure means every dirham spent traces to a dated, photographed action. At year end, the full set of reports and invoices forms a maintenance history you can hand to an auditor, an owners association or a new buyer without explanation. To start, call +971 50 168 5444 and book an inspection anywhere in Dubai. We will tell you the fee, the process and the likely contract shape before anyone visits.
Speak to a technician now, not an answering service.
Yes. It is deducted from your first annual contract payment if you proceed. If you decide not to take a contract, you keep the inspection report, including photographs of your AC, plumbing and electrical systems, and we keep the fee as payment for the inspection work.
Because a price without an inspection is a guess. Properties differ in unit counts, system types and condition. A quote built from a real inspection holds firm; a phone quote gets revised on site, which is the practice that gives this industry its reputation. We would rather be accurate than instantly cheap.
No, not for the quoted work. If additional work is needed, it is quoted and approved before it proceeds. The only exception is safety-critical stabilisation during an emergency, which is documented and reported immediately, and followed with a quote for any permanent repair.
Honest maintenance pricing in Dubai. Fixed quotes after inspection, the AED 200 refundable inspection fee explained, and how contract prices are set. Call +971